My credit card was
declined but the funds were available?
Please double check your entry. Most likely the numbers or expiration date was just entered incorrectly. Another possible reason is that your billing address does not match your billing address on your card. To resolve just correct your billing address to match the address where your statement is sent.
Can I ship an order somewhere other than my billing address?
Yes you can. When you enter your address information at our checkout there are two separate address entries- shipping address and billing address. Please enter the address that you would like your item shipped to in the shipping address section and then write the address that is on your credit card in the billing address section. We will then mail your order to the address listed as the shipping address
Can I add additional items, combine separate orders, change an order or cancel an order after
its been placed?
After an order has been placed additional items cannot be added. If you need additional items you would need to place a new (separate) order and separate shipping charges would apply.
We can only cancel an order if the order has not been processed or packaged. There is a cancellation fee of five dollars or eight percent of the total order amount - whichever is greater.
Therefore please be sure before placing an order so that you will not need to cancel. To cancel an
order please contact us by email using the "contact us" link at the top of this page and refer to your order number.
To change the size or color of items in an order after it has already been placed please email us using the "contact us" link at the top of this page. We can only change the order if the order has not already been processed or packaged.
When will you be adding new items?
We add items nearly every Tuesday at noon and also sign up for our email or text message list at the bottom of the page to receive emails with our latest items!
What payment methods are accepted?
convenience we accept a variety of payment methods:
Visa, American Express, and Master card. You can use your debit card if it has a visa or
master card logo.
Optionally you can also choose to send payment online via
paypal. You can also use PayPal to pay via Visa, Master card or a bank account transfer.
Are your payment pages secure?
We take the issue of security very seriously. We use a secure encrypted SSL page to process your credit card payments so your information is guaranteed safe. Once you reach the point in the order process where you enter your credit card
information you will be transferred to our secure
server which encrypts your information and guarantees that your credit card information cannot
by viewed by anyone else.